Maintenance Request
Report maintenance issues quickly and easily. We aim to resolve all maintenance requests promptly.
For emergencies requiring immediate attention (gas leaks, major water leaks, no electricity, etc.), please call our emergency line:
01522 999 999Available 24/7 for genuine emergencies only
Ready to report a maintenance issue? Fill out our simple form and we'll get it resolved as quickly as possible.
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Tenant Responsibilities
As a tenant, there are some maintenance tasks that are your responsibility.
Keep the property clean and tidy, including regular cleaning of bathrooms, kitchens, and appliances.
Properly dispose of waste, recycling, and ensure bins are put out for collection on the correct days.
Replace standard light bulbs when they fail (excluding specialized or hard-to-reach fixtures).
Test smoke and carbon monoxide alarms monthly and replace batteries when needed.